FEEL THE DIFFERENCE: Functions of property management for Commercial Properties differ significantly from Residential requirements, focusing on business-to-business relationships, complex lease structures, and the specialized needs of commercial tenants. The primary goal is to maximize the property's financial performance and value while ensuring a conducive environment for businesses. With sophisticated understanding of real estate finance, business operations, legal frameworks, and building systems, we proudly serve the diverse needs of commercial property owners and their business tenants.
OWNERS PERSPECTIVE:
We understand the important role that proficient management plays in adding value to an investment property. We apply this perspective to every commercial property that we manage, integrating planned physical maintenance, renovations and improvements, detailed financial analysis and budgeting, and proven tenant retention strategies to maximize investment returns.
FOCUSED STRATEGY:
The key to successful ownership and management of properties is solid relationships. AVERY Management partners with owners to develop positive tenant relationships, resulting in higher tenant retention rates and ultimately creating a better return for investors. We build trust with tenants by providing a well-maintained facility, prompt response to tenant concerns, and reliable follow-up. We treat every tenant interaction as an opportunity to provide exceptional service and inspire confidence.
COVERAGE AND RESPONSE:
Customer service desk is staffed 24/7 by friendly, knowledgeable maintenance coordinators. Never automated, the service desk maintenance coordinators answer each call immediately, log and prioritize the issue, and coordinate with the appropriate response personnel. AVERY Management ensures that there is a building engineer and property manager on call after hours day and night, including holidays, for each property. All documented calls are summarized in a daily report, and continually monitored for status to ensure completion.
CUTTING EDGE TECHNOLOGY:
Our dynamic, cloud-based property management system provides our property managers with immediate access to leases, maintenance requests, and financial data. Our comprehensive budgets, financial reports, and concise executive summaries provide owners with a monthly analysis of their portfolio’s performance and timely, detailed, and accurate information to project partners.
CODE AND ENVIRONMENTAL COMPLIANCE:
AVERY management ensures that the property strictly adheres to all applicable building codes (e.g., Ontario Building Code), fire codes, zoning bylaws, accessibility standards (AODA), and environmental regulations, thus overseeing compliance with environmental regulations pertinent to commercial operations (e.g., waste disposal, hazardous materials storage).